This paper presents findings from a study to assess microfinance sector digitization, and shares valuable recommendations to prepare the sector for the potential digital divide ahead.

The objective of this study is to explain the role Al-Amal Microfinance Bank online services played amid the pandemic.

In Kenya, the trend of divergent impact continues, with macroeconomic resilience masking sustained inequalities and divergence in recovery.

This study describes six business models to address the challenges financial service providers are increasingly facing as a result of digitization and the pandemic.