Research findings from Uganda sharing results from qualitative interviews with women who report greater sense of trust and relationship with the bank and improved saving behavior as a result of coaching.

DreamStart Labs explores how to incorporate member-driven assessments into credit scoring through their app.

The sector needs to transition from the idea that financial inclusion means borrowing (and sometimes saving) in a financial institution and give more power to informal savings through the millions of groups that already exist.

This case study tests the impact of a new basic savings product positioned in the financial inclusion market using the CGAP customer outcome indicator framework.

CARE shares results and lessons from adapting their Village Savings & Loan Association (VSLA) model to crisis settings to help extend access to financial services to some of the most underserved communities in the world.

This paper highlights three different business models, including key revenues and costs drivers, to help understand the market potential of various low-income segments.

This note presents the innovation drivers and competencies as key to developing innovative financial services that meet customer needs.

Financial health is an emerging topic of research, advocacy and practice that aims to understand, measure, and ultimately improve the part of well-being that is associated with the financial life of individuals that we serve. This webinar examines if financial services, especially savings, contribute to the financial health of low-income clients and in what ways.

A meta-review leads to two mental shifts in approaches to savings research.

This LAPO Microfinance Bank case study shares lessons from their experience in developing and implementing a change management program to underpin its launch of a savings product.