Guide / Toolkit

Responding to the COVID-19 Pandemic: Guidance for Financial Service Providers

Findings from interviews with Accion's partners

This briefing note provides Accion's findings on how COVID-19 is impacting the financial inclusion industry, and provides recommendations for senior leaders to protect their customers, employees, and business operations. The findings included in this document and resulting recommendations were based on interviews with Accion's partners to understand how they are addressing this unprecedented global pandemic.

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