All Publications
Showing 1 - 7 of 7
Putting Agents to Use: Insights From a Multicountry Research on Customer’s Usage of CICO Agents
This report shares strategies for enhancing customer retention among cash-in and cash-out (CICO) agents.
Understanding Customers in Environments of Severe Climate-Related Weather Events
This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.
Choice of Channel: Understanding How LMI Women Select a Channel to Conduct Financial Transactions
The framework presented in this research helps understand which channel individuals choose for conducting financial transactions and why.
Impact of COVID-19 Pandemic on Micro, Small & Medium Enterprises (MSMEs): Bangladesh Report
A detailed country-level view of the impact of the pandemic on MSMEs and their coping strategies
Impact of COVID-19 on Banking Agents in Bangladesh
Recommendations to help build resilience to the pandemic
Response to COVID-19 in Bangladesh
Knowledge, attitudes, and practices of low and middle-income people toward COVID-19, and its impact on their life
Leveraging Technology for Meaningful Financial Inclusion in Asia
What opportunities does fintech present for potential providers and customers?