All Publications
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Fintech for Who? Demand for Digital Financial Services and Fintech in Tanzania
This paper explores the drivers of demand for digital financial services and fintech: perceived cost, perceived usefulness, perceived ease of use, perceived risk, and social norms.
The Tech Touch Balance: How the Best Fintech Startups Integrate Digital and Human Interaction to Accelerate Financial Inclusion
Eight case studies providing insights on combining digital solutions with human touch