This study illustrates how digitalization can improve financial inclusion, customer experience, and operational efficiency for low-income populations and financial institutions.

Based on 3,822 (majority women) VSLA member interviews, this brief represents quantitative data from Burundi, Colombia, Côte d’Ivoire, Ethiopia, Mali, Niger, and Vietnam.

MSC conducted qualitative research in Kenya, Ghana and Togo and found that Indigenous Financial Services (IFS), such as rotating savings and credit associations (ROSCAs), informal moneylenders and burial societies play a critical role in driving access to finance for micro and small enterprises (MSEs).

This working paper identifies challenges in access to finance for women-owned small and medium-sized enterprises  in Viet Nam and recommends ways to improve it.

This report seeks to embed the critical supporting role of financial inclusion in achieving the vision of the ASEAN Economic Community (AEC) Blueprint 2025 within the context of inclusive growth.

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

This report provides an overview of "the current state of strivers" across these countries with an aim to understand the emerging unmet needs through market assessments.

This report assesses the impact of the COVID-19 pandemic on the fintech ecosystem of Vietnam, highlighting the impact on the operations, revenue, and coping strategies of fintechs.

This study argues that adequate regulation is vital to delivering big data and machine learning's promises in financial services while ensuring fairness and public interest.