All Publications

Showing 1 - 6 of 6
Case Study

ADRA Peru: Recruiting and Selecting Mission-Driven Staff

Social performance management case study on employee commitment to social goals
Lizarraga, N., Microfinance Centre (MFC)
Case Study

Visión Banco: Creating a Comprehensive Staff Training Program

Case study on Paraguayan bank's implementation of social performance standards
Eras, M., Microfinance Centre (MFC)
Case Study

Muktinath Bikas Bank Group Training Manual: Supporting Informed Client Decisions

Social performance management case study on Nepalese bank's client training manual
Tiwari, J. B., Microfinance Centre (MFC)
Case Study

FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture

Case study on a new staff performance appraisal system and salary compensation scheme
Huseynova, S., Microfinance Centre (MFC)
Case Study

VF AzerCredit’s Code of Ethics: Putting Values into Practice

Case study with recommendations on aligning Codes of Ethics with SPM Universal Standards
Knotts, K., Microfinance Centre (MFC)
Paper

Integrating Social Performance Management into Microfinance Capacity Building: Staff Incentives

Exploring staff incentive systems that integrate financial and social performance
Ekka, R.