Showing 1 - 10 of 18 results
Financial Inclusion, Stability, Integrity, and Protection: Observations and Lessons for the I-SIP Approach from the Philippines
Drawing valuable lessons from the experience of policy makers on integrating financial inclusion
Enhancing Financial Capability and Inclusion in the Philippines: A Demand-side Assessment
Presenting a path for building a more inclusive financial sector
“Pure” Intentions and Practice: Challenges and Good Practices in Consumer Protection in Microinsurance
Suggesting approaches and interventions to enhance consumer protection
Developing a Tool to Measure Client Satisfaction and Protection
Lessons from the Client Satisfaction and Protection Survey
Protecting Deposits in Savings and Credit Cooperatives
Examining measures needed to protect member deposits in savings and credit cooperatives
Developing a Tool to Assess Client Protection
Highlighting the importance of client feedback to improve MFI service
Beyond Codes: The Foundation for Client Protection in Microfinance
Examining practical cases of how consumer protection codes of conduct are implemented
Conducting Client Protection Assessments: A Guide
Evaluating MFIs' implementation of client protection principles
Clients on Client Protection
Using a qualitative research tool to obtain clients’ perspective on client protection
Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)
Maintaining ethical standards in client interaction