All Publications

Showing 1 - 10 of 84
Paper

Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

Paper

Financial Inclusion of Refugees in Jordan

This report looks back at what has been achieved in the financial inclusion of refugees and asylum seekers in Jordan since 2015, when the Central Bank of Jordan (CBJ) first launched its initiative to enhance national financial inclusion.

Paper

Merchant Expansion through Digital Acceptance and Liquidity (MEDAL) Facility Report

This report discusses the future direction of digital payments in Jordan to increase their acceptance both on the merchant and user sides.

Paper

A Market Study on the Adoption of Digital Financial Services in Jordan

The purpose of this study is to gain a better understanding of consumers' appetite for and usage of digital financial services and their financial behavior in light of the rapid development of Jordan's digital financial services.

Paper

Finance in Displacement: Joint Lessons Report

This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.

Paper

Seguros Futuro: Growth of El Salvador’s Only Cooperative Insurer

This brief demonstrates the growth of Seguros Futuro and its new parametric insurance product.

Case Study

Digitization in Microfinance: Case Studies of Pathways to Success

This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.

Paper

Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

Paper

Fintech Potential for Remittance Transfers: A Central America Perspective

This paper analyzes the potential for fintech to facilitate cheaper and more efficient remittances, and to enhance financial inclusion in Central America.

Paper

Women’s Financial Inclusion Toolkit

This toolkit is designed to aid the design and implementation of women's financial inclusion and empowerment programs.