All Publications

Showing 1 - 10 of 12
Guide / Toolkit

Designing Microfinance Operations in the EU: A Manual on How to Build and Implement Microfinance Support Programmes Using the ESF

Enabling access to finance for entrepreneurs from vulnerable groups in the European Union
Guide / Toolkit

How to Develop an Institutional Code of Ethics

Formulating an institutional Code of Ethics that ensures client protection
Guide / Toolkit

Loan Agreement for Small Business Clients (JSC MFO Crystal)

Moving towards transparency by using simple language in loan contracts
Guide / Toolkit

Conducting Client Protection Assessments: A Guide

Evaluating MFIs' implementation of client protection principles
Guide / Toolkit

Country-Level Savings Assessment Tool: Improving the Supply of Deposit Services for Poor People

Guide to Country Level Savings Assessment Tool application in microfinance
Guide / Toolkit

Influencing the NAPs Inclusion - A Toolkit for Microfinance Organisations

How can MFIs achieve social impact?
Guide / Toolkit

Credit Union Regulation and Supervision: Technical Guide

WOCCU’s experiences in developing suitable regulatory systems and supervisory frameworks
Guide / Toolkit

Microfinance and Business Development Services in Europe: A Guide on Good Practices

How can knowledge of good practices help the delivery of business development services in Europe?
Guide / Toolkit

How to Talk to a Bank

Helping Serbian consumers communicate with bankers
Guide / Toolkit

Nurturing Immigrant Entrepreneurship: A Handbook for Microcredit and Business Support

On Immigrant micro-entrepreneurs, and the challenges and good practices in 6 European countries