This publication shares key learnings from case studies from Guatemala and Bosnia and Herzegovina and illustrates their contribution to co-designing an impact monitoring system for Sweden’s guarantee instrument.

Lessons learned from previous crises to help with future crisis responses

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details. 

This learning brief provides an overview of the key players in the Azerbaijan microfinance sector, followed by more detail on the approaches used by Azerbaijan micro-finance Association (AMFA) to build its sustainability and credibility in the sector.

Results from seven randomized evaluations of the impact of microcredit

Summary of case studies profiling leading associations in Azerbaijan, Ecuador, Pakistan and Peru

Evaluating the impact of microcredit on borrowers in six countries

Case study on developing client complaint handling mechanisms

Case study on a new staff performance appraisal system and salary compensation scheme

Addressing client drop-outs due to financial product inconsistencies with their religious beliefs