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Resilient and Inclusive Financial Services Delivery During COVID-19
This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.
Preserving Liquidity: Policymaker Responses to COVID-19 and the Impact on Low-Income Customers
Initial lessons learned and suggestions for dealing with the current and future crises