All Publications

Showing 1 - 10 of 67
Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Paper

Technical Needs Assessment Among Entrepreneurial Households and Micro-/Smallholder Farmers in the Agricultural Production and Processing Sector in Armenia

The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.

Paper

Seguros Futuro: Growth of El Salvador’s Only Cooperative Insurer

This brief demonstrates the growth of Seguros Futuro and its new parametric insurance product.

Paper

Microfinance Clients Facing the COVID-19 Crisis: From Findings to Action for MFIs

This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

Paper

Fintech Potential for Remittance Transfers: A Central America Perspective

This paper analyzes the potential for fintech to facilitate cheaper and more efficient remittances, and to enhance financial inclusion in Central America.

Case Study

Climate Risk Insurance for the Agriculture Sector in Armenia

This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.

Paper

Financial Literacy for Migrants - Mapping and Needs Assessment

Assessing financial literacy needs of key target groups involved in migration processes
Paper

Reducing Incidence of Child Labor and Harmful Conditions of Work in Economic Strengthening Initiatives (RICHES)

Key policy and strategy recommendations that women’s economic empowerment actors, such as financial service providers and women’s business support organizations, can implement at the organizational- and client-level.

Paper

The Study of the Financial Capability of Population in Armenia 2019

Measuring the progress made in assessing financial capabilities of Armenia’s population