All Publications

Showing 1 - 10 of 48
Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Paper

Technical Needs Assessment Among Entrepreneurial Households and Micro-/Smallholder Farmers in the Agricultural Production and Processing Sector in Armenia

The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.

Case Study

Climate Risk Insurance for the Agriculture Sector in Armenia

This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.

Paper

Financial Literacy for Migrants - Mapping and Needs Assessment

Assessing financial literacy needs of key target groups involved in migration processes
Paper

The Study of the Financial Capability of Population in Armenia 2019

Measuring the progress made in assessing financial capabilities of Armenia’s population
Paper

Tajikistan Annual Benchmark Report

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.

Paper

Using Qualitative Research to Assess Loan Impact: Lessons from the Aga Khan Agency for Microfinance (AKAM)

Findings from four country pilots of AKAM's monitoring, evaluation and learning framework
Paper

The Regional Financial Inclusion Landscape of Youth Bank Accounts: Selected Country Cases from Central and Eastern Europe

Analyzing available savings products and financial education programs for youth
Case Study

Arvand Tajikistan: Using Mystery Shopping to Understand Clients

Social performance management case study on the use of market research techniques
Paper

Microfinance in Armenia: Sector Characteristics and Adaptation Strategies

Discussing the features of the microfinance sector in Armenia