All Publications
Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore
This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.
Technical Needs Assessment Among Entrepreneurial Households and Micro-/Smallholder Farmers in the Agricultural Production and Processing Sector in Armenia
The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.
Using Pay-for-Results to Catalyze Affordable Housing Development
This case study analyzes the Haiti Homeownership and Mortgage Expansion program’s methodology for designing its Pay-for-Results incentive structure, its results, and lessons learned.
Climate Risk Insurance for the Agriculture Sector in Armenia
This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.
Saving Cash, Saving Lives
The experiences of Haitian savings groups during COVID-19