This study aims to contribute to the efficient and effective implementation of Belize's National Financial Inclusion Strategy by identifying the geographical areas where unbanked people live and analyzing the factors that influence the use of financial services and instruments.

Lessons learned from previous crises to help with future crisis responses

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details. 

This learning brief provides an overview of the key players in the Azerbaijan microfinance sector, followed by more detail on the approaches used by Azerbaijan micro-finance Association (AMFA) to build its sustainability and credibility in the sector.

Summary of case studies profiling leading associations in Azerbaijan, Ecuador, Pakistan and Peru

Understanding the demand for microfinance in the Caribbean

Case study on developing client complaint handling mechanisms

Case study on a new staff performance appraisal system and salary compensation scheme

Addressing client drop-outs due to financial product inconsistencies with their religious beliefs

Case study with recommendations on aligning Codes of Ethics with SPM Universal Standards