All Publications
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Field Accident Insurance - PROFIN Foundation
This case study shares PROFIN Foundation's experience in launching and and scaling a field accident insurance product.
Weathering the Storm II: A Case Study of Viator
Lessons learned from previous crises to help with future crisis responses
Azerbaijan Annual Benchmark Report
This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.
Bolivia Annual Benchmark Report
This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.
Promoting Responsible Finance and Sustainability in Azerbaijan
This learning brief provides an overview of the key players in the Azerbaijan microfinance sector, followed by more detail on the approaches used by Azerbaijan micro-finance Association (AMFA) to build its sustainability and credibility in the sector.
Guarantee Funds: A Response to Agricultural Credit Risk – The Latin American Guarantee Fund
Assessing the performance of FOGAL, a Latin American guarantee fund
Microfinance Associations: Roles and New Leadership Opportunities
Summary of case studies profiling leading associations in Azerbaijan, Ecuador, Pakistan and Peru
FINCA Azerbaijan: Transforming Clients’ Complaints into Loyalty for Life
Case study on developing client complaint handling mechanisms
FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture
Case study on a new staff performance appraisal system and salary compensation scheme
Microfinance and Savings Outreach: What are We Measuring?
Estimating the number of empty savings accounts at MFIs and banks in several countries