All Publications

Showing 1 - 10 of 18
Guide / Toolkit

Open Finance Self-Assessment Tool and Development Roadmap

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Case Study

Informed Design: A Case Study Series (Lucy)

The second installment in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by Lucy, a neobank for entrepreneurial women—specifically Foreign Domestic Workers in Singapore—providing DFS and business-building tools and training through a mobile app to help them start and grow their businesses. 

Paper

Tajikistan Annual Benchmark Report

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.

Paper

Using Qualitative Research to Assess Loan Impact: Lessons from the Aga Khan Agency for Microfinance (AKAM)

Findings from four country pilots of AKAM's monitoring, evaluation and learning framework
Case Study

Arvand Tajikistan: Using Mystery Shopping to Understand Clients

Social performance management case study on the use of market research techniques
Paper

The Market for MDO Deposit Services in Tajikistan

Analyzing deposits services in Tajikistan
Case Study

Capital Markets-Style Risk Assessment: Testing Static Pool Analysis on Microfinance

Elaborating on the importance of using risk assessment tools like static pool analysis for MFIs
Paper

Credit Appraisal for Non-Banking Financial Organizations in Tajikistan

A manual on credit appraisals for non-banking financial organizations