All Publications

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Case Study

A Case Study on Connecting With Low-income Customers Through Digitalisation

This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.

Case Study

Digital Transformation to Alleviate Poverty of the Poor People

The objective of this study is to explain the role Al-Amal Microfinance Bank online services played amid the pandemic.