All Publications

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Case Study

Responsible Finance: The Making of Association-Led Client Grievance Redress Mechanisms - Experiences of AMFIU in Uganda and Consortium Alafia in Benin

Processes and lessons learned in implementing complaint resolution systems
Urquizo, J. & Brouwers, D., The SEEP Network
Case Study

Client Voices Benin Country Report

Surveying client protections in a lightly regulated microfinance market
Sanford, C., The Smart Campaign, BFA Global
Paper

Responsible Finance Market Overview: Benin

Examining the status of responsible finance in Benin
The SEEP Network