All Publications

Showing 1 - 8 of 8
Paper

Report of Human Resource Management in Microfinance Institutions: The State of Practice

Identifying human resource management challenges in the Indian microfinance sector
Paper

Field Staff Compensation at Indian MFIs: A New Perspective on the Crisis in Andhra Pradesh

Analyzing the relationship between compensation paid to field staff of MFIs and their performance
Paper

Rethinking Staff Incentives: An Experience from India

Examining staff incentive systems of MFIs
Guide / Toolkit

Customer's Rights and Responsibilities

How can MFI staff inform clients of their rights and responsibilities?
Paper

Capacity Building: Needs and Challenges in India

Highlighting new challenges that Indian MFIs need to address
Paper

The Single Biggest Challenge for Microfinance

Challenges in training and capacity building for MFIs
Paper

HR Challenges in Microfinance

How does the poor quality of human resources affect a microfinance organization?