The landscape of financial inclusion is changing. Microfinance institutions now face competition from fintechs, mobile network operators and other players outside of the traditional financial sector who can offer faster, more convenient and more affordable access to financial services. In order to remain relevant and continue to meet their clients’ needs, MFIs must adapt by undergoing digital transformation. There are a number of different approaches to this process of digitization. They can range from digitizing existing products and services, to partnering with fintechs, to a complete transformation of processes and the introduction of new digital financial services.
What can you find in this Topic Hub?
Curated by FinDev editors, this Topic Hub offers you access to key resources contributed by organizations around the world who work on the topic of digital transformation for microfinance. Our latest blogs and publications on this topic are featured here (in the Resources Tab above), and you can find a collection of papers, case studies and guides to explore further. When there are upcoming webinars, events and recent news on this topic, they will be featured in the Topic Hub as well, so make sure to come back regularly for the latest on this topic. Finally, we’ve selected some key additional resources, which are listed on the right here, where you can learn even more about this topic.
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There has been a need for traditional microfinance to face the challenge presented by digital technology for some time, COVID has simply accelerated this process.
Belgian development finance institution BIO shares the results of their client survey and how they are changing their practices to better support MFIs
In Kenya, the trend of divergent impact continues, with macroeconomic resilience masking sustained inequalities and divergence in recovery.
Trough real examples of implementation experiences across FSP partners, this guide unpacks six key strategies that financial inclusion-focused institutions need to keep in mind as they progress down the path of digital transformation.
News & Events
The latest news and upcoming events and training from the global financial inclusion community on this topic.