All Publications

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Guide / Toolkit

Open Finance Self-Assessment Tool and Development Roadmap

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

Paper

The Building Blocks Supporting Open Finance

This working paper introduces the concept of an inclusive data ecosystem as one where low-income people’s data trails are used to improve their financial inclusion.

Paper

Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

Paper

Financial Inclusion of Refugees in Jordan

This report looks back at what has been achieved in the financial inclusion of refugees and asylum seekers in Jordan since 2015, when the Central Bank of Jordan (CBJ) first launched its initiative to enhance national financial inclusion.

Paper

Merchant Expansion through Digital Acceptance and Liquidity (MEDAL) Facility Report

This report discusses the future direction of digital payments in Jordan to increase their acceptance both on the merchant and user sides.

Paper

A Market Study on the Adoption of Digital Financial Services in Jordan

The purpose of this study is to gain a better understanding of consumers' appetite for and usage of digital financial services and their financial behavior in light of the rapid development of Jordan's digital financial services.

Paper

Finance in Displacement: Joint Lessons Report

This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.

Case Study

Digitization in Microfinance: Case Studies of Pathways to Success

This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.

Paper

Women’s Financial Inclusion Toolkit

This toolkit is designed to aid the design and implementation of women's financial inclusion and empowerment programs.

Journal Article

The Impact of Regulation Governance on Financial System Efficiency: The Importance of Consumer Behavior

This study focuses on the value structure that correlates improvements in the financial services consumer’s decision-making quality with the development of their autonomy.