Working methodology in measuring and evaluating the impact of national financial inclusion strategies

Survey findings on youth financial literacy, money management and attitudes

Summary of the microfinance situation in four European countries and five proposed lines of action

Case study on the role of governance in avoiding mission drift

Formulating an institutional Code of Ethics that ensures client protection

Examining impact of mobile financial services on social and financial inclusion

Financing start-up entrepreneurs and poor people

Helping Serbian consumers communicate with bankers

Access to finance in Botswana, Namibia, Swaziland and Lesotho

Providing an overview of the insurance market