All Publications
Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore
This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.
Measuring Progress 2021: Financial Inclusion in Selected ASEAN Countries
This report seeks to embed the critical supporting role of financial inclusion in achieving the vision of the ASEAN Economic Community (AEC) Blueprint 2025 within the context of inclusive growth.
Technical Needs Assessment Among Entrepreneurial Households and Micro-/Smallholder Farmers in the Agricultural Production and Processing Sector in Armenia
The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.
Women’s Financial Inclusion Toolkit
This toolkit is designed to aid the design and implementation of women's financial inclusion and empowerment programs.
Asia Small and Medium-Sized Enterprise Monitor 2020 – Volume II
COVID-19 impact on micro, small and medium-sized enterprises in developing Asia
Climate Risk Insurance for the Agriculture Sector in Armenia
This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.