All Publications
Open Finance Self-Assessment Tool and Development Roadmap
This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.
Entry Points for Targeted Digital Finance Services for Smallholder Farmers in the Democratic Republic Of Congo
The goal of this case study is to provide inspiration for program designers, implementers and others who want to understand some of the challenges and entry points for increasing rural finance via digital technologies and/or the digital landscape in DRC.
Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore
This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.
Informed Design: A Case Study Series (Lucy)
The second installment in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by Lucy, a neobank for entrepreneurial women—specifically Foreign Domestic Workers in Singapore—providing DFS and business-building tools and training through a mobile app to help them start and grow their businesses.
Gender-Diverse Agent Networks Foster Channel Activity and Financial Inclusion for Women
This study shares insights from gender-lensed data analytics in the Democratic Republic of Congo.