This report shares important insights about the benefits of Village Savings and Lending Associations transitioning from paper to digital ledgers using the DreamSave app.

Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.

Based on a literature review and case studies of various urban cash transfer schemes in response to the COVID-19 crisis, this paper explores the successes and challenges of implementing cash transfers in urban settings in response to a large, covariate shock.

Findings from multi-country, multi-operator study in Africa

Leveraging PAYGO to increase solar energy access in MFI-solar distributor partnerships

This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.

Learning from successful MSME owners' journeys in Ethiopia, Kenya and Madagascar

Processes and lessons learned in implementing complaint resolution systems

Findings from four country pilots of AKAM's monitoring, evaluation and learning framework

Understanding the e-money market in West Africa in the context of new Central Bank guidelines