All Publications

Showing 1 - 10 of 54
Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Paper

Technical Needs Assessment Among Entrepreneurial Households and Micro-/Smallholder Farmers in the Agricultural Production and Processing Sector in Armenia

The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.

Case Study

How Providers Can Build Products That Improve Financial Health: Examples From Mexico and Chile

This paper shares the key challenges, learnings, and overall results from five case studies in Chile and Mexico, uncovering best practices on how to design for and influence financial health.

Case Study

Climate Risk Insurance for the Agriculture Sector in Armenia

This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.

Paper

Financial Literacy for Migrants - Mapping and Needs Assessment

Assessing financial literacy needs of key target groups involved in migration processes
Paper

The Study of the Financial Capability of Population in Armenia 2019

Measuring the progress made in assessing financial capabilities of Armenia’s population
Case Study

Catalyzing Inclusive Financial Systems: Chile’s Commitment to Women’s Data

Valuable lessons on collecting and using sex-disaggregated data in the financial sector
Paper

The Regional Financial Inclusion Landscape of Youth Bank Accounts: Selected Country Cases from Central and Eastern Europe

Analyzing available savings products and financial education programs for youth
Paper

Promoting Social Inclusion of the Extreme Poor at Scale: Evidence from Developing Countries

Alleviating extreme poverty through social inclusion programs
Paper

Microfinance in Armenia: Sector Characteristics and Adaptation Strategies

Discussing the features of the microfinance sector in Armenia