This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

This report shares important insights about the benefits of Village Savings and Lending Associations transitioning from paper to digital ledgers using the DreamSave app.

The aim of the study is to get deeper understanding of the key challenges that entrepreneurial households and micro-/smallholder farmers in agricultural production and processing sector in Armenia experience in the long-run.

Building on a 2020 GSMA study which showed that PAYG solar energy customers use mobile money significantly more than other mobile customers, this study looks at 120 in-depth interviews to understand the reasons behind customers' increased usage of mobile money.

This case study details specific conditions that make Armenia’s agricultural sector vulnerable to climate change, and steps that the Central Bank of Armenia has taken to cope with the effects of a warming climate.

This report compiles all the learnings from five years of market development in three countries. It brings forth the voices of customers and the stakeholders with whom UNCDF engaged.