All Publications
Showing 11 - 20 of 220
Microfinance Barometer 2017
Is microfinance still working?
Client Outcomes Report: 2014-2016
Evaluating the impact of Friendship Bridge's microcredit plus program in Guatemala
Voice of the Client
This report presents the findings of the Voice of the Client pilot project, with the objective to strengthen the application of Client Protection Principles in the microfinance sector and ensure that financial services are tailored to meet client needs.
An Evaluation Study of Social Performance of Microfinance Institutions in Yemen
Can microfinance institutions play a role in enhancing social performance?
Case Study of KOMIDA: A Journey to Implement the Universal Standards for Social Performance Management
Lessons learned from an Indonesian MFI's experience with social performance management
Guidelines on Outcomes Management for Financial Service Providers
Key Terms and 10 STEPS for Practical, Cost-effective, Outcomes Management
Making the Case for Outcomes Management to Financial Service Providers
How can FSPs take advantage of client outcomes data to strengthen social and financial performance?
How To IPO Successfully and Responsibly: Lessons From Indian Financial Inclusion Institutions
Can organizations preserve their social mission when they go public?
Series of SPTF Guidance Notes: Issues 7-10
Practical resources to address operational challenges with social performance management
Guidelines on Outcomes Management for Investors
How to integrate outcomes measurement, analysis and reporting into investment operations