All Publications

Showing 1 - 10 of 16
Paper

Insights into Financial Behavior and Knowledge of Children and Youth in Selected Countries from South-Eastern Europe

Survey findings on youth financial literacy, money management and attitudes
Paper

Sector Proposals Following EIB’s Announced Support for Refugees

Summary of the microfinance situation in four European countries and five proposed lines of action
Case Study

Opportunity Bank Serbia: Implementing a Strategic Plan for SPM

Case study on the role of governance in avoiding mission drift
Paper

Establishing a Financial Consumer Protection Supervision Department

Discussing guidelines and principles on designing financial consumer protection policy
Paper

Public Sector - Operated Price Comparison Websites: Case Studies and Good Practices

Providing guidance on operating price comparison websites
Guide / Toolkit

How to Develop an Institutional Code of Ethics

Formulating an institutional Code of Ethics that ensures client protection
Paper

The Socioeconomic Impact of Mobile Financial Services: Analysis of Pakistan, Bangladesh, India, Serbia and Malaysia

Examining impact of mobile financial services on social and financial inclusion
Paper

Microcredit in Serbia: Is it (Really) Necessary?

Financing start-up entrepreneurs and poor people
Guide / Toolkit

How to Talk to a Bank

Helping Serbian consumers communicate with bankers
Guide / Toolkit

Nurturing Immigrant Entrepreneurship: A Handbook for Microcredit and Business Support

On Immigrant micro-entrepreneurs, and the challenges and good practices in 6 European countries