All Publications

Showing 1 - 10 of 389
Slide Deck

Putting Agents to Use: Insights From a Multicountry Research on Customer’s Usage of CICO Agents

This report shares strategies for enhancing customer retention among cash-in and cash-out (CICO) agents.

Paper

The Environmental Impact of Promoting Access to Green Energy Through Inclusive Finance

This study shares the results of the greenhouse gas emissions impact assessment of an agricultural system consisting of a solar-powered water pump, thresher and dryer.

Slide Deck

Understanding Customers in Environments of Severe Climate-Related Weather Events

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

Paper

Digital Financial Services for Garment Workers in Bangladesh

This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.

Paper

The Digital Transformation of Small and Micro-Businesses in Bangladesh

This report provides an analysis of the second phase of the Build Back Better—Enhancing Recovery and Resilience of Small and Micro-Businesses (SMB) project in Bangladesh since 2020.

Slide Deck

Global Landscape: Data Trails of Digitally Included Poor (DIP) People

This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.

Paper

Digital Financial Literacy via E-commerce: Implications for Bangladesh, Especially for Women in Business

This paper explores and evaluates the best ways to reach the less digitally and financially literate segments of the community in Bangladesh, especially women, to ensure that ultimately no one is left behind.

Paper

Gender Equality and Social Inclusion Diagnostic for the Finance Sector in Bangladesh

This report assesses how Bangladesh is cutting gaps in gender equality and social inclusion in financial services and shows how support for women entrepreneurs alongside better technology access can boost sustainable development.

Paper

How Can Financial Services Support Platform Work? Insights from Five Emerging Markets

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.