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Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response
This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.
Emerging Risks to Consumer Protection in Branchless Banking: Key Findings from Colombia Case Study
Protecting users and mitigating risks in the use of mobile financial services in Colombia
CREZCAMOS Colombia: Providing Transparent Information to Clients
Social performance management case study on four of the essential practices for transparency
“Pure” Intentions and Practice: Challenges and Good Practices in Consumer Protection in Microinsurance
Suggesting approaches and interventions to enhance consumer protection