This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.

This study investigates three key barriers preventing many potential customers from joining the formal financial system: the reliability of financial services, the cost of using these services, and the limited transparency of cost information.

This publication aims to challenge stakeholder's thinking about financial products and services, and stimulate new approaches to addressing the gaps in financial services.

This paper presents research findings on the key challenges women face in accessing digital financial services and the design opportunities for the financial sector, policymakers and regulators, the philanthropic sector, NGOs, and designers everywhere.

Key insights about consumers, providers and regulatory issues