All Publications

Showing 1 - 10 of 20
Case Study

What it Takes: Insights From Women Leaders in Financial Inclusion

This case study research shares the insights of past program participants in order to motivate other aspiring women leaders, provoke conversation, and inspire new career pathways.

Case Study

Digitization in Microfinance: Case Studies of Pathways to Success

This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.

Case Study

Leadership and Organizational Culture in Customer Centricity: The Journey of AMK Cambodia

Decoding the DNA of a customer-centric organization
Case Study

AMK Cambodia: Using Client Data to Inform the Strategy

Social performance management case study on monitoring progress toward social goals
Case Study

Are Profitable Microfinance Programs Less Efficient at Reaching the Poor? A Case Study in Cambodia

Exploring the relationship between financial efficiency and social efficiency of Cambodian MFIs
Case Study

Outlawing Flat Interest in Cambodia

Achieving pricing transparency in Cambodian microfinance
Case Study

Managing Social Performance: AMK (Cambodia)

Seeking financial sustainability while meeting social goals
Case Study

To What Extent Does Non Profit Private Micro Health Insurance Help Improve Public Health Care?

Triggering synergies between non-profit micro health insurance and public health care
Case Study

Cambodian Microfinance: A Case of Successful Commercialization?

Examining mission drift in microfinance
Case Study

AMK, Cambodia: SPM in Practice

This study presents AMK’s framework to manage social performance.