The Literature Review delves into the landscape of women-owned nano and micro-enterprises in India, Kenya, and Uganda, summarizing the existing knowledge and gaps, with the aim of unlocking more capital and effectively meeting these enterprises' financial and non-financial needs.

This report shares strategies for enhancing customer retention among cash-in and cash-out (CICO) agents.

This report outlines various business models that incorporate last-mile retailers into digital ordering platforms, offering them convenience, transparency, and a wide range of products.

This slide deck shares the results of a survey conducted by MSC and FACE to analyze user knowledge and behavior regarding digital lending applications (DLAs) and digital loans.

This report highlights the actions that should be taken by countries, firms, and development actors to maximize the potential of digital platforms to contribute to low-income livelihoods and increase financial inclusion.

This case study examines the data and experience of two fintechs in India that use different sets of transactional data for credit scoring.

This study intends to unpack the on-ground status of financial inclusion in six villages in India.

This new white paper traces Bharat Bill Payment System's journey and examines its potential in the next decade.

This white paper, highlights a solution to improve inclusivity for underserved users who lack smartphone access and become a game changer in the payments space.

This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.