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Drivers of Financial Services Innovation

This note presents the innovation drivers and competencies as key to developing innovative financial services that meet customer needs.


What Constitutes a Viable Business Model for Small Scale Savings?

This paper highlights three different business models, including key revenues and costs drivers, to help understand the market potential of various low-income segments.

Case Study

Leading and Managing Change to Reach Low-Income Savers in Nigeria: A Case Study of LAPO MFB

This LAPO Microfinance Bank case study shares lessons from their experience in developing and implementing a change management program to underpin its launch of a savings product.


The Business Case for Linkage With Informal Savings

This note summarizes practices and lessons learned from the Savings at the Frontier program on providing funding and technical assistance to financial service providers.

Slide Deck

"Yes I Get It. Small Deposits Do Make Sense." - Lessons From a Pilot With Airtel Payments Bank on Client Communication

This slide deck charts the journey of a pilot on behavioral communication to encourage women to make small saving deposits.


Savings and Financial Health

This meta-study explores findings from the savings literature that relate to the key elements used to define financial health, and explores whether they indicate that savings contribute to financial health.


Savings and Retail Banking in Africa: Unpacking the Customer Through Demand Side Data

This publication examines the challenges of finding and using data in African countries and takes the examples of three financial service providers who are already reaping the benefits of a transition to data-driven, customer-centric operations and product portfolios.

Case Study

Informed Design: A Case Study Series (WomenSave)

The first in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by WomenSave, an organization targeting poor (living on less than $2 a day) women in underserved areas of Uganda through financial literacy training and financial advisory services, access to mobile money and goal-based savings plans.


VisionFund Impact Evaluation - Finance Accelerating Savings Group Transformation (FAST)

This report provides a research summary of two impact evaluations looking at VisionFund´s FAST program – lending to savings groups, to determine if it accomplished its main program objectives.


Market Opportunities for Women’s Savings: Evidence From India

This study analyzed data to better understand why and how women save in India to guide financial services providers as they work to better tailor their products to customer needs.