All Publications
Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore
This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.
Al-Amal Microfinance Bank's Role in Women's Financial Inclusion and Economic Empowerment
In this case study, Al-Amal Microfinance Bank (AMB) presents their work in promoting women's empowerment and financial inclusion.
The Role of Awareness in Predicting the Intention of Microfinance Entrepreneurs to Buy Microinsurance Services in Yemen
The study looks into the role of microinsurance awareness in predicting microfinance entrepreneurs' intentions to purchase microinsurance in Yemen.
Digitization in Microfinance: Case Studies of Pathways to Success
This Working Paper takes a unique look at MFI innovation with digital technologies by featuring case studies on five MFIs that successfully created measurable customer and business value through digitization.
Digital Transformation to Alleviate Poverty of the Poor People
The objective of this study is to explain the role Al-Amal Microfinance Bank online services played amid the pandemic.
Women’s Financial Inclusion Toolkit
This toolkit is designed to aid the design and implementation of women's financial inclusion and empowerment programs.
Impact of COVID-19 on the Yemeni Economy
How the drop in remittances affected economic sectors, food systems, and households
Sustainable Recovery Options for Mongolia’s Micro, Small, and Medium-Sized Enterprises
How was the sector affected by the crises brought about by the pandemic and how can it recover?
Electronic Payment Services in Yemen: Challenges and Opportunities for Success
The role of electronic payment services in enhancing financial inclusion for underprivileged groups
Executive Summary Report on Impact of COVID-19 on Micro and Small Enterprises in Yemen
The main objective of this report is to examine the impact of COVID -19 on micro and small enterprises in Yemen. It offers recommendations to various stakeholders such as international donors, governments, microfinance institutions and MSEs.