All Publications

Showing 1 - 10 of 24
Case Study

Leadership and Organizational Culture in Customer Centricity: The Journey of AMK Cambodia

Decoding the DNA of a customer-centric organization
Paper

Financial Performance and Corporate Governance in Microfinance: Who Drives Who? An Evidence From Asia

Examining the relation between corporate governance mechanisms and financial stability in MFIs
Paper

Governance Challenges and Possible Solutions for Small to Mid-size BPRs

Highlighting the need for effective corporate governance in microfinance
Guide / Toolkit

How to Develop an Institutional Code of Ethics

Formulating an institutional Code of Ethics that ensures client protection
Case Study

Ethical Staff Behavior at Alalay Sa Kaunlaran, Inc. (ASKI)

Maintaining ethical standards in client interaction
Paper

Working in the Context of Today's Crisis, Managing the Risks and Challenges

Proceedings from "Examining Cambodia's microfinance amid the global financial crisis" Cambodia, 2009
Case Study

Desa Pakraman and Lembaga Perkreditan Desa in Bali

Studying a network of financial institutions governed by the customary village