All Publications
Showing 1 - 10 of 13
Case Study of KOMIDA: A Journey to Implement the Universal Standards for Social Performance Management
Lessons learned from an Indonesian MFI's experience with social performance management
Building MIS Capacity for Social Performance Reporting
Case study on how a Philippine MFI brought social and financial performance reporting into balance
Developing a Tool to Measure Client Satisfaction and Protection
Lessons from the Client Satisfaction and Protection Survey
Reinforcing the Role of the Board in Social Performance Management
A case study with an MFI in the Philippines
AMK Cambodia: Using Client Data to Inform the Strategy
Social performance management case study on monitoring progress toward social goals
Peoples Bank of Caraga in Philippines Listens to Members: Customer Satisfaction Survey
Lessons on improving the effectiveness of the survey tool in relation to SPM Universal Standards
Are Profitable Microfinance Programs Less Efficient at Reaching the Poor? A Case Study in Cambodia
Exploring the relationship between financial efficiency and social efficiency of Cambodian MFIs
VANWODS Microfinance Impact Assessment 2010
Examining impact of microfinance services on disadvantaged women
Microfinance in Timor-Leste (East Timor)
Overcoming challenges to financial inclusion
Managing Social Performance: AMK (Cambodia)
Seeking financial sustainability while meeting social goals