Slide Deck

This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of agents to support government assistance programs.

Paper

Through this research, beneficiaries and agents respond to Indonesia’s largest cash transfer program as it pivots to provide COVID-19 emergency aid.

Slide Deck

This report explores the impact of COVID-19 on the beneficiaries and operational implementation of Program Keluarga Harapan during the pandemic.