All Publications
Understanding Users’ Experience With Digital Lending Applications in India
This slide deck shares the results of a survey conducted by MSC and FACE to analyze user knowledge and behavior regarding digital lending applications (DLAs) and digital loans.
Advancing Financial Inclusion Through Platform-Enabled Financial Services: Exploring Key Segments in Low- And Middle-Income Countries
This report highlights the actions that should be taken by countries, firms, and development actors to maximize the potential of digital platforms to contribute to low-income livelihoods and increase financial inclusion.
Digital Financial Services for Garment Workers in Bangladesh
This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.
Building an Ecosystem of Collections Through BBPS
This new white paper traces Bharat Bill Payment System's journey and examines its potential in the next decade.
Decoding the Extent and Exposure of Financial Fraud Among DFS Customers
This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.
Making Digital Public Infrastructure Work for Women
This policy brief offers recommendations that leverage digital public infrastructure to enable and advance women’s economic empowerment through financial inclusion.
Interoperability of Financial Services Providers: Afghanistan
This report looks for solutions for restarting the Afghanistan Payment System and ensuring interoperability to enable adoption of digital payments across the country.
Global Landscape: Data Trails of Digitally Included Poor (DIP) People
This reading deck puts a spotlight on the specific data trails generated by digitally included yet poor people, the sources of these data trails, and variations of data trails across different segmentations.
Digital Financial Literacy via E-commerce: Implications for Bangladesh, Especially for Women in Business
This paper explores and evaluates the best ways to reach the less digitally and financially literate segments of the community in Bangladesh, especially women, to ensure that ultimately no one is left behind.
Customer-Centric and Responsible Digital Credit Solutions for Urban and Rural Non-farm Entrepreneurs and Smallholder Farmers
This analysis of digital credit users in India, Indonesia, and Kenya assesses the impact of digital credit on their financial health.