All Publications
Women in Open-air and Cross-Border Trade In Kenya: Insights From the Financial Diaries Research
This report shares findings from a financial diaries research MFC conducted to enhance the quality and usage of digital financial services among female traders in Kenya.
Assessment of the Implementation and Usage of QRIS Among Small and Micro-Merchants in Indonesia
This study provides analysis and implementation status of Quick Response Code Indonesian Standard (QRIS) and shares the challenges and opportunities to increase QRIS usage in Indonesia.
Is Access to Smartphones Essential to Bridge the Digital Divide?
This study looks at the role of smartphones in household resilience and the significant barriers and challenges that that prevent them from realizing their potential.
Using NLP on Social Media to Assess Consumer Risks With Digital Lending Apps in India
This research presents insights on emerging customer risks from digital consumer loans in India, analyzing customer complaints and feedback on Twitter and reviews of digital lending apps on Google Play,
Gender and Cash In / Cash Out (CICO) Networks
This slide deck shows how to apply a gender lens to CICO network development and presents case studies that demonstrate how gender-intentional design works in practice.
The Role of Inclusive Financial Systems in a Digital Economy
This narrative, designed for financial inclusion practitioners, illustrates how financial services can be positioned to optimize impact in the digital economy.
Platform Workers and Financial Services
This deck synthesizes insights from a survey of existing literature and consultations with experts and highlights opportunities and risks for workers as well as gaps in the evidence base around the livelihoods of platform workers.
How to Engage Third Parties With Your Open APIs
Financial Agency of Women in Pakistan
This study shares research findings on the barriers women in Pakistan face in accessing digital financial services (DFS).