The purpose of this Roadmap is to identify obstacles, barriers and challenges to the adoption of an increased and effective usage of digital payments, and to develop a multi-disciplinary and stakeholder action plan to unlock the inclusivity, effectiveness and sustainability of digital payments in South Africa.

This research explores experiences with traditional and digital financial services to-date, in addition to assessing basic competencies in the areas of digitization and finance.

The report highlights internal and external factors impacting social and solidarity economy organizations in their social innovation process and presents a set of policy recommendations to unlock their potential.

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.

What makes digital banking inclusive? This Working Paper takes a detailed look at how three digital banks in India, South Africa and the Philippines are innovating and driving financial inclusion.