All Publications

Showing 1 - 10 of 61
Slide Deck

Solidarity in Saving: Listening to Women's Needs During Crises

Based on 3,822 (majority women) VSLA member interviews, this brief represents quantitative data from Burundi, Colombia, Côte d’Ivoire, Ethiopia, Mali, Niger, and Vietnam.

Paper

2023 Microfinance Index Report

Based on interviews with over 32,000 borrowers in 32 countries spanning Asia, Africa, and Latin America, this report explores the impact of microfinance on the lives of some of the world's most marginalized communities.

Paper

Trapped in the Service of Debt: How the Burdens of Repayment Are Fueling the Health Poverty Trap in Rural Cambodia

This Cambodia-focused report evidences how household debt is manifesting as a public health crisis that is fueling the health poverty trap in rural Cambodia.

Paper

How Can Financial Services Support Platform Work? Insights from Five Emerging Markets

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.

Slide Deck

Women in the Platform Economy: Emerging Insights

This slide deck shares female workers’ experiences and how financial services can help make platforms more inclusive.

Paper

Women’s Economic Empowerment and Financial Inclusion in Indonesia: Levers to Move Women From Inclusion to Empowerment

Grounded in an analysis of norms governing women’s agency, ability to enact preferences, bargaining power and financial independence, this report provides a conceptual framework to move Indonesian women from financial inclusion to empowerment.

Paper

The Gig Economy and Financial Health: A Snapshot of Malaysia and China

This study explores the landscape of the gig economy in Malaysia and China, focusing on the financial concerns and well-being of gig workers. 

Case Study

A Client Needs-Centered Approach to Financial Inclusion Measurement

Innovative financial inclusion data framework focused on customers financial needs
Paper

Examining Customer Journeys at Financial Institutions in Cambodia: Using Big Data to Advance Women’s Financial Inclusion

Applying a gender lens to understand customers' long-term financial service use
Case Study

Leadership and Organizational Culture in Customer Centricity: The Journey of AMK Cambodia

Decoding the DNA of a customer-centric organization