All Publications
Showing 1 - 10 of 38
Weathering the Storm II: A Case Study of Viator
Lessons learned from previous crises to help with future crisis responses
Azerbaijan Annual Benchmark Report
This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.
Promoting Responsible Finance and Sustainability in Azerbaijan
This learning brief provides an overview of the key players in the Azerbaijan microfinance sector, followed by more detail on the approaches used by Azerbaijan micro-finance Association (AMFA) to build its sustainability and credibility in the sector.
Financial Inclusion and Resilience: How BRAC’s Microfinance Program Recovered from the West Africa Ebola Crisis
This case study explores how BRAC's microfinance companies in Liberia and Sierra Leone responded to the Ebola crisis in 2014, enabling to deliver a remarkable recovery of its operations.
Microfinance Associations: Roles and New Leadership Opportunities
Summary of case studies profiling leading associations in Azerbaijan, Ecuador, Pakistan and Peru
The Impact of Ebola Virus Disease on Village Savings and Loans Associations Montserrado, Margibi, Bong and Lofa Counties
Recommendations for interventions to revive income generating activities
FINCA Azerbaijan: Transforming Clients’ Complaints into Loyalty for Life
Case study on developing client complaint handling mechanisms
FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture
Case study on a new staff performance appraisal system and salary compensation scheme
Expanding Islamic Microfinance in Azerbaijan: The Case for Industry Coordination to Serve New Client Segments
Addressing client drop-outs due to financial product inconsistencies with their religious beliefs
VF AzerCredit’s Code of Ethics: Putting Values into Practice
Case study with recommendations on aligning Codes of Ethics with SPM Universal Standards