This study intends to unpack the on-ground status of financial inclusion in six villages in India.

Based on research with platforms and their workers across five countries, this report describes the platform ecosystem in emerging markets, the experiences of workers and sellers in key sectors, and how financial services can help these workers improve their livelihoods.

This slide deck shares female workers’ experiences and how financial services can help make platforms more inclusive.

This case study examines how the Indian financial institution (now a small bank), Janalakshmi, worked with CGAP to put customers at the center of its operations. 

How do families in India manage the costs of prenatal care and childbirth?

Key findings from surveys conducted with 45 women in two Indian states

Key findings from Health Diaries conducted with 45 women in two states in India

How did demonetization in India affect people’s financial behavior?

The current state of cash-lite operations and recommendations for accelerating its use

Case study looking at behavior, perceptions and barriers to adoption of financial services