Survey findings on the decision-making factors for providers serving the youth market

Survey findings on youth financial literacy, money management and attitudes

Findings and industry recommendations based on input from 1000 MFI clients

Summary of the microfinance situation in four European countries and five proposed lines of action

Case study on the role of governance in avoiding mission drift

Formulating an institutional Code of Ethics that ensures client protection

Examining impact of mobile financial services on social and financial inclusion

Moving towards transparency by using simple language in loan contracts

Financing start-up entrepreneurs and poor people

Helping Serbian consumers communicate with bankers