All Publications

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Guide / Toolkit

Open Finance Self-Assessment Tool and Development Roadmap

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

Slide Deck

Understanding Customers in Environments of Severe Climate-Related Weather Events

This demand side study in Nigeria and Bangladesh aims to provide firsthand information about how vulnerable people build and lose resilience, as well as a close view of how they gather and spend funds to cope with a climate crisis.

Paper

Building Value in Microfinance Through Digitization: A Role for Funders

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

Paper

Digital Financial Services for Garment Workers in Bangladesh

This research sheds light on digital financial capabilities, financial products availability and usage, and social welfare ecosystem in Bangladesh.

Paper

The Digital Transformation of Small and Micro-Businesses in Bangladesh

This report provides an analysis of the second phase of the Build Back Better—Enhancing Recovery and Resilience of Small and Micro-Businesses (SMB) project in Bangladesh since 2020.

Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Paper

Digital Financial Literacy via E-commerce: Implications for Bangladesh, Especially for Women in Business

This paper explores and evaluates the best ways to reach the less digitally and financially literate segments of the community in Bangladesh, especially women, to ensure that ultimately no one is left behind.

Paper

Gender Equality and Social Inclusion Diagnostic for the Finance Sector in Bangladesh

This report assesses how Bangladesh is cutting gaps in gender equality and social inclusion in financial services and shows how support for women entrepreneurs alongside better technology access can boost sustainable development.

Paper

Bangladesh Digital Payments Country Diagnostic (2022 Edition)

This country analysis estimates that digital payments can boost Bangladesh’s annual GDP, and responsible payments digitization in certain sectors will help accelerate progress towards the SDGs by 2030.

Paper

Bangladesh’s National Digital Payments Roadmap 2022-2025

This study is designed to accelerate collaboration between the public and private stakeholders, presenting a framework for using new approaches and technologies to transform the payment ecosystem.