All Publications

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Increasing Financial Inclusion in Egypt’s Garment Sector through Responsible Wage Digitalization: Benefits for Workers and Business

This report sets out the results from supporting nine factories in five governorates in Egypt with over 24,000 workers with wage digitalization and enabling workers to access, use and benefit from their accounts.

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Financial Inclusion for Migrants and Refugees: Insights From Credit Unions

This report looks at the role credit unions play in supporting migrants and refugees in Brazil, Ecuador, Poland and the United States.

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Al-Amal Microfinance Bank's Micro-Letters of Guarantee (Micro-LGs)

This paper describes the development of microfinance in Yemen and the role of Al-Amal Bank in the sector over the past 15 years, then introduces the concept of micro letters of guarantee, which Al-Amal Bank launched in 2020.

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Addressing Financial and Digital Literacy Challenges for Inclusive Finance

This paper investigates strategies of European microfinance institutions and inclusive fintech organizations to address financial and digital illiteracy among vulnerable customers.

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Developing an Impact Monitoring System for Sida’s Guarantee Instrument

This publication shares key learnings from case studies from Guatemala and Bosnia and Herzegovina and illustrates their contribution to co-designing an impact monitoring system for Sweden’s guarantee instrument.

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Open Banking and Inclusive Finance in the European Union: Perspectives From the Dutch Stakeholder Ecosystem

This working paper examines the impact of the revised Payment Services Directive and open banking platforms on inclusive finance in the EU, with a focus on the Netherlands' fintech ecosystem.

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Advancing Livelihoods Through Financial Inclusion in Iraq

This report provides an overview of the target market and enabling environment for the financial services industry in Iraq.

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Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

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Mainstreaming Green Inclusive Finance in MENA

This report seeks to inform the debate around green inclusive finance in the MENA region, and to support policymakers and regulators as well as development practitioners in identifying, formulating, and implementing policy responses for the region.

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Fairness in Algorithmic Decision Systems: A Microfinance Perspective

The paper discusses fairness in artificial intelligence (AI)-enabled credit-scoring systems, and highlights the importance of considering the strategic role of the organization when developing and evaluating fair algorithm-enabled decision systems.